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Introduction
The most dramatic change witnessed in the business world over the
last few decades has been the exponential increase in the range of both
products and services in supply. At the same time, the economy has undergone
a process of globalisation, which has obliged companies to internationalise
their activities. In turn, this internationalisation has caused
a multiplier effect, prompting a veritable explosion of supply “from all across
the world, all over the world”.
In this setting, where survival alone is no mean feat, companies and
products “travel” from country to country with their intrinsic merits and
skills, but taking with them a permanent point of reference, the “Made
in ...”, understood as the products manufactured and services rendered by
the brands associated with a country, regardless of their geographical origin.
Therefore, the perceptions which international customers may have
of “Made in ...” are critical; in terms of international competitiveness,
they can be an added value or a dead weight.
And, in a new and far more complex context, it is no longer enough
simply to “know the customer” and gear their supply solely towards
meeting his/her requirements. Any competitor in any country worldwide
is able to do so, if they seriously set their mind to it. Anybody can
access this information.
The goal is that it should be the customer who “knows what we
have to offer”, who is able to distinguish and prefer us amidst the
plethora of competitors bombarding the same potential customers, with
each offer claiming that it is “the best”. In this day and age, therefore,
an efficient competitive strategy must aim to secure a preferential positioning
in the minds of current and potential customers. And, accordingly,
the question of “Made in ...” plays a pivotal role in companies’
competitive edge.
Countries that have managed to create positive perceptions have
competitive advantages that give added value to their products and services.
However, when no perceptions exist, or they are negative, the penetration
or permanence of the goods or services they offer face a barrier
that may be harder to overcome than a merely technical barrier.
Nevertheless, the role played by “Made in ...”may not be the same in
every sector. Its influence will be either positive or negative depending
on the line of products or services being promoted. No country offers an
“umbrella brand” able to cover the full spectrum of possible activities.
If we look at the auto sector, we could mention the following examples:
“Made in Germany” is associated with top of the range vehicles;
therefore Mercedes Benz, BMW, Audi, Porsche and even Volkswagen are
successful, as they fit in with the perceptions of their country of origin.
“Made in Korea” is associated with low range vehicles; which is why
Hyundai and Daewoo are sold on the basis of price. (Although Korea is
a good example of the major risk entailed in competing by price alone)
“Made in Japan” is associated with vehicles with an excellent price/
quality relationship, and hence the success of Toyota and Honda.
“Made in Sweden”: thanks to Volvo, Sweden is associated with safe
cars, and the other Swedish brand, SAAB, also benefits from this.
None of these countries, however, is considered to be a leader in the
IT world, for example, or in fashion and apparel or food and beverages.
If we compare the countries with business enterprises, it could be
said that “Made in ...”is the reference point for distributors, integrators
and opinion makers – the “corporate brand”. In the same way that
brands of products, services and/or companies are reference points for
final buyers.
The key is for the perceptions people have of brands’ and companies’
to be tuned to those of “Made in …”. In this way, a synergy is generated
that produces a multiplier effect.
Today, a country’s brand has increasingly become a strategic concept
strongly linked to the capacity of its products and services to penetrate
other economies: those in which “Made in ...” brings added
value.
Ever more frequently, a country’s external image is associated with
its position of power in the world – basically, its economic power. Factors
unrelated to economics, such as institutional and political, cultural and
social factors have a practical application if they have an impact on the
well-being of the population, i.e. if they create wealth. In other words,
their impact depends on whether they manage to exert a direct or indirect
influence on the economy.
Being aware of this situation, the leaders of public and private institutions,
together with Spanish society in general have no choice but
to work towards creating differential and positive perceptions of Spain
to be projected worldwide.
Indeed, Spain’s ties are becoming increasingly more relevant in sectors
that have been traditionally less associated with its image, such as
telecommunications, financial services and energy, particularly renewable
energies, even fashion. Nevertheless, the strongest associations
continue to be with the leisure sector, as reflected by tourism, cultural
and historical heritage, and gastronomy.
However, image is the perception of reality, it is not reality itself. Spain
needs to capitalise on the tools at its disposal in order to reconstruct its
“Made in Spain”. In the following pages, we a brief overview will be
made of a series of factors typifying Spain’s presence on the international
scene (mainly economic factors, but also political and cultural ones),
although it is not the intention to make a precise assessment of “Made
in Spain”. The aim of this book is to produce an inventory of the objective
resources available for Spain to make its mark on the world.
There is no disputing the fact that over the last 40 years, Spain’s performance
in both the European and world context has been exceptional.
The following relevant facts are evidence of this:
Spain is one of the countries which has performed most strongly and
most positively over the last 25 years, making it now one of the most open
and prosperous countries in Europe.
In recent years, Spain has been at the lead in the economic growth
of the largest Eurozone countries, having consolidated its macroeconomic
balances with substantial falls in real interest rates, external debt,
inflation and unemployment.
Latest projections by the IMF and the OCED indicate that in the
years to come, the Spanish economy will continue to grow at a much faster
pace than the other EU-15 countries.
Spain’s history, cultural ties and legacies, plus its enviable geo-strategic
position, make it an ideal link between Europe and Latin America, North
Africa and the Middle East. In fact, Spain is a “bridge” for reaching over
1 billion potential customers.
Spain is the natural interface between Europe and Latin America by
virtue of its shared language and the far-reaching cultural and business
relations. Spanish companies have also carved out important positions
in Europe, the US and Asia, particularly in China.
Spanish multinationals are internationally-recognised leaders in infrastructures,
utilities, telecommunications and banking. The UK’s main
airports are managed by a Spanish company, included in this book, which
is in turn the leading company worldwide in its sector.
The ports of Algeciras, Valencia and Barcelona are close to and have
excellent communications with Africa and the Middle East, leading to
extremely smooth trading relations with these regions.
According to UNESCO, Spain ranks second in terms of “World Heritage”
sites, accounting for 37 (Italy has 39) of the total of 788 worldwide.
These and other facts have pushed Spain to the top spots in many
rankings, giving it an extremely significant position in the global context:
Data Indicating Spain’s Global Role
World’s 8th largest GDP.
8th ranked economy of OECD countries.
6th largest exporter of Commercial Services.
16th-ranked exporter of goods.
4th-ranked exporter of books.
6th largest international investor.
2nd largest investor in Latin America, after the US.
World’s leading olive oil producer and exporter.
World’s 3rd ranked wine producer and exporter.
World’s leading sparkling wine (méthode champenoise) producer and
exporter worldwide.
3rd largest vehicle manufacturer in Europe, after Germany and France.
2nd most popular tourist destination worldwide (60 million
tourists/year), after the US.
3rd ranking footwear producer and exporter worldwide.
Ranked 2nd in life expectancy, behind Japan.
Ranked 5th safest OECD country, after Iceland, Luxembourg, Japan
and the UK.
Sources: World Bank Development Indicators 2006,World Trade Organization (WTO)
Report 2006, Asociación Nacional de Fabricantes de Automóviles (2006),World Tourism
Organization (WTO) Report 2006,World Health Organization (WHO), 2006.
A country’s solvency is a fundamental part of the image it projects
to the world, and, in this respect, Spain’s joining of the European Union
has not only helped to consolidate the Spanish economy, but has also
led to acceleration in its internationalisation process.
Unfortunately, the reality shown by these data is not reflected in
the perceptions that world opinion makers have of Spain.
Annually- released country rankings, ranging from that made by
the World Forum’s for the annual meeting in Davos to those of
Multinational Consulting Firms, clearly show that, as far as economic
and business matters are concerned, their “perception” falls far
short of the reality.
By and large, Spain is seen as the favourite destination by Europeans
for their holidays or short breaks. At most, Spain is credited with some
weight in the leisure sector, but not in the field of business.
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